Please read these terms carefully before using chiq28 services
Last Updated: January 15, 2026
By accessing and using the chiq28 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services. These terms constitute a legally binding agreement between you and chiq28.
For the purposes of these Terms & Conditions, the following definitions apply:
You must be at least 21 years of age to register an account with chiq28 and use our services. By registering, you represent and warrant that you meet this minimum age requirement. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation will result in account suspension and forfeiture of all funds.
You must be a resident of Indonesia and physically located within Indonesian territory when accessing and using chiq28 services. You are responsible for ensuring that your use of our platform complies with all applicable laws and regulations in your jurisdiction. Online gambling laws vary, and it is your sole responsibility to determine whether your participation is lawful. We do not accept customers from jurisdictions where online gambling is prohibited.
When creating a chiq28 account, you must provide accurate, complete, and current information including your full legal name as it appears on your government-issued identification, date of birth, residential address in Indonesia, valid email address, and mobile phone number. You may register only one account per person, household, IP address, and payment method. Multiple accounts are strictly prohibited and will result in closure of all accounts and forfeiture of balances.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login information with any third party. You agree to notify chiq28 immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account information.
As part of our commitment to responsible gaming and regulatory compliance, chiq28 implements Know Your Customer (KYC) procedures. You may be required to submit verification documents including a government-issued photo identification (KTP Nasional or passport), proof of address (utility bill, bank statement, or government document dated within the last three months), and a selfie holding your identification document for facial verification purposes. Verification is typically required before your first withdrawal, when requested by our compliance team, or if we detect unusual account activity. Processing time for verification is normally 1 to 24 hours during business hours (WIB). Failure to complete verification when requested may result in restrictions on your account, including inability to withdraw funds.
chiq28 accepts deposits via Indonesian bank transfers (BCA, BRI, BNI, Mandiri, and other major banks) and e-wallet services (OVO, DANA, GoPay, ShopeePay, LinkAja). Minimum deposit amounts are specified at the time of transaction and may vary by payment method. All deposits must be made from payment accounts registered in your own name. Third-party deposits are strictly prohibited and may result in account closure.
Deposits made during banking hours (typically 08:00 to 16:00 WIB) are usually processed within 5 minutes. Deposits made outside banking hours or on holidays may take up to 24 hours to process. chiq28 does not charge fees for deposits, but your bank or payment provider may impose their own transaction fees.
Withdrawals are processed to the same payment method and account used for deposits, in accordance with anti-money-laundering regulations. You must have completed account verification before your first withdrawal. Minimum withdrawal amounts apply and are specified in your account dashboard. Withdrawal processing time is typically 15 minutes to 24 hours for verified accounts, depending on the payment method and time of request.
Before withdrawing funds, you must meet all applicable wagering requirements on deposits and bonuses. We reserve the right to request additional verification documents before processing large withdrawals or if we suspect fraudulent activity. Withdrawals may be delayed or declined if we detect violation of these Terms & Conditions, suspicious betting patterns, or potential money laundering activity.
chiq28 may offer various bonuses, promotions, and loyalty rewards from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, game restrictions, maximum bet limits, and expiration dates. These specific terms are published with each promotion and must be read carefully before accepting any bonus.
Unless otherwise specified, bonuses are subject to wagering requirements before they can be withdrawn. For example, a bonus with 30x wagering requirement means you must place bets totaling 30 times the bonus amount before the bonus funds and any winnings derived from them can be withdrawn. Different games contribute different percentages toward wagering requirements: slots typically contribute 100%, while table games and live dealer games may contribute less or be excluded entirely.
We reserve the right to withhold bonuses, void bets, and confiscate winnings if we detect bonus abuse or violation of promotional terms. Bonus abuse includes but is not limited to: opening multiple accounts to claim bonuses multiple times, coordinated betting with other players to guarantee profits, betting patterns designed solely to meet wagering requirements without genuine gaming activity, and using VPNs or proxy servers to circumvent geographic restrictions on promotions.
All bets are final once confirmed. You are responsible for ensuring the accuracy of your bet selections before confirmation. chiq28 reserves the right to void bets placed in error, due to technical malfunction, or as a result of obvious pricing errors. In the event of a voided bet, stakes are returned to your account.
Sports bets are settled based on the official result as determined by the relevant governing body. If an event is postponed, abandoned, or cancelled, settlement rules vary by sport and are detailed in our comprehensive sports betting rules available on the platform. Live betting (in-play betting) involves dynamic odds that change rapidly during events. It is your responsibility to confirm the current odds before placing live bets. We reserve the right to suspend betting markets or refuse bets at our discretion.
All casino games and slots operate using certified Random Number Generators (RNG) to ensure fair and unpredictable outcomes. Published Return to Player (RTP) percentages are theoretical values calculated over millions of game rounds and do not guarantee individual session results. Game-specific rules, paytables, and features are detailed within each game interface.
The following activities are strictly prohibited and will result in account closure and forfeiture of funds: collusion with other players, use of bots or automated betting software, exploiting technical errors or glitches for unfair advantage, arbitrage betting, money laundering, fraudulent chargebacks, and any form of cheating or manipulation.
chiq28 is committed to promoting responsible gaming. We provide tools to help you maintain control over your gambling activity, including deposit limits, loss limits, session time limits, and self-exclusion options. If you feel that gambling is becoming a problem or affecting your life negatively, we encourage you to use these tools or contact our support team for assistance. We also recommend seeking help from professional organizations that specialize in gambling addiction support. For more information, please visit our Responsible Gaming page.
All content on the chiq28 platform, including but not limited to text, graphics, logos, images, software, and game designs, is the property of chiq28 or its licensors and is protected by Indonesian and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any content on our platform without express written permission.
To the maximum extent permitted by law, chiq28 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, loss of data, or loss of business opportunity. Our total liability to you for any claims arising from these Terms & Conditions shall not exceed the amount of funds held in your account at the time the claim arose. This limitation applies regardless of the legal theory on which the claim is based. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
chiq28 shall not be liable for any loss or damage resulting from technical failures, server downtime, internet connectivity issues, or other factors beyond our reasonable control. In the event of technical malfunction affecting game outcomes, we reserve the right to void affected bets and return stakes to player accounts. We are not responsible for service interruptions caused by force majeure events including natural disasters, government actions, telecommunications failures, cyber attacks, or other events beyond our control.
chiq28 reserves the right to modify these Terms & Conditions at any time. Material changes will be communicated via email or prominent notice on the platform. Your continued use of our services after such notification constitutes acceptance of the modified terms. It is your responsibility to review these Terms & Conditions periodically for changes. If you do not agree to modified terms, you must cease using our services and may withdraw your remaining balance subject to applicable wagering requirements.
You may close your chiq28 account at any time by contacting customer support. Upon closure, any remaining balance (after meeting wagering requirements) will be returned to you via your registered payment method. We reserve the right to suspend or permanently close accounts for violation of these Terms & Conditions, fraudulent activity, abusive behavior toward staff, or at our sole discretion. In cases of account closure due to terms violations, we may withhold funds pending investigation and may forfeit balances if violations are confirmed.
Your use of chiq28 services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By accepting these Terms & Conditions, you also consent to our data practices as described in the Privacy Policy.
These Terms & Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to online betting operations serving the Indonesian market. Any disputes arising from these terms or your use of chiq28 services shall first be addressed through our customer support channels. If informal resolution is unsuccessful, disputes may be submitted to binding arbitration in accordance with international commercial arbitration rules. You agree to waive any right to participate in class action lawsuits against chiq28.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of chiq28 services, please contact our customer support team:
Our support team typically responds to email inquiries within 4 hours and live chat inquiries within 2-5 minutes during peak hours. We are committed to resolving your concerns promptly and professionally.
By creating an account and using chiq28 services, you confirm that you are at least 21 years old, legally permitted to gamble in your jurisdiction, have read and understood these Terms & Conditions in their entirety, and agree to be bound by all provisions contained herein. Thank you for choosing chiq28 as your trusted online betting platform.
Essential highlights from our Terms & Conditions
You must be 21 years or older to use chiq28 services. We take age verification seriously and require valid government-issued identification during the KYC process. Underage gambling is strictly prohibited and will result in immediate account closure.
Protect your account credentials and never share them with anyone. One account per person is allowed. We employ advanced security measures, but your cooperation in maintaining password confidentiality is essential for account safety.
All deposits and withdrawals must be made through payment methods registered in your own name. Third-party transactions are prohibited. Bonuses carry wagering requirements that must be met before withdrawal. Always read promotional terms carefully.
All games use certified Random Number Generators to ensure fairness. Prohibited activities including collusion, bot usage, and exploitation of errors will result in account closure and forfeiture of funds. We maintain a zero-tolerance policy for fraud.
Gambling should be entertainment, not a way to make money. Use our responsible gaming tools including deposit limits, time-outs, and self-exclusion if you feel gambling is becoming problematic. Professional support resources are available.
Our Indonesian-speaking support team is available 24/7 via live chat, WhatsApp, and email to assist with questions about these terms, account issues, or any other concerns. We're here to help ensure your chiq28 experience is positive and secure.
Contact our support team or visit our FAQ page for quick answers to common questions
View FAQ Return Home